Contact Us
Got a question, something to say or just want to tell us how rad we are, drop us a line.
We appreciate your feedback - email or call and let us know what’s up.
For the quickest response please fill out the customer support form here: http://www.atticusclothing.com/enquiry/customer_us.html
General Enquiries:
Email us at info@atticusclothing.com or call us on (323) 655-5525
Please note our office times for telephone enquiries are 9am - 5pm (EST) Monday – Friday, but you can email us at anytime.
If you wish to write to us for any reason, please use the following address:
Atticus Clothing
7664 Melrose Ave.
Los Angeles, CA
90046-7441
USA
Shipping
How long does it take to process my order?
Depending on the volume of orders coming in, new orders placed before noon PST are typically processed within 1 business day of the original purchase date. Orders placed on a release date may take up to 2 business days to be processed.
What are my shipping options?
Currently we exclusively use the United States Postal Service for both domestic and international orders. Domestically we offer: Express Mail, Priority Mail, First-Class Mail and Parcel Post. International orders may choose: Global Express Guaranteed, Express Mail International, Priority Mail International and First-Class International. PLEASE NOTE: Orders are not shipped until payments are fully cleared through your credit card company. Please keep this in mind when choosing your shipping option.
Do you cover tax/tariffs/duties/fees when shipping to other countries?
If you are shipping your order to a country outside of the United States, you are responsible for all taxes, duties, tariffs and fees in addition to any applicable customs laws and restrictions associated with importing products into that country. These laws and fees can change at any time and we recommend that you check with the appropriate customs offices before placing an order on atticusclothing.com.
Atticus Clothing will not add any of these fees to your order before checkout and will not reimburse you for any portion of the price of merchandise purchased, cost of shipping, taxes, customs or any other fee on orders undelivered due to recipient refusal.
How much will shipping cost me?
Shipping costs vary depending on the size and weight of your order along with the destination and shipping option you choose. You can check your shipping charges by adding items to your shopping cart and proceeding to the check out page. You will not be charged until you enter your credit card information and submit your order.
When will I know when my order has been shipped?
We will also send you an email notification when your order is shipped.
Depending on the volume of orders coming in, new orders placed before noon PST are typically processed within 1 business day of the original purchase date. Orders placed on a release date may take up to 2 business days to be processed.
What are my shipping options?
Currently we exclusively use the United States Postal Service for both domestic and international orders. Domestically we offer: Express Mail, Priority Mail, First-Class Mail and Parcel Post. International orders may choose: Global Express Guaranteed, Express Mail International, Priority Mail International and First-Class International. PLEASE NOTE: Orders are not shipped until payments are fully cleared through your credit card company. Please keep this in mind when choosing your shipping option.
Do you cover tax/tariffs/duties/fees when shipping to other countries?
If you are shipping your order to a country outside of the United States, you are responsible for all taxes, duties, tariffs and fees in addition to any applicable customs laws and restrictions associated with importing products into that country. These laws and fees can change at any time and we recommend that you check with the appropriate customs offices before placing an order on atticusclothing.com.
Atticus Clothing will not add any of these fees to your order before checkout and will not reimburse you for any portion of the price of merchandise purchased, cost of shipping, taxes, customs or any other fee on orders undelivered due to recipient refusal.
How much will shipping cost me?
Shipping costs vary depending on the size and weight of your order along with the destination and shipping option you choose. You can check your shipping charges by adding items to your shopping cart and proceeding to the check out page. You will not be charged until you enter your credit card information and submit your order.
When will I know when my order has been shipped?
We will also send you an email notification when your order is shipped.
Returns Policy
Can I cancel my order?You may attempt to cancel your order by emailing salesusa@atticusclothing.com IMMEDIATELY after placing an order. Please include your name, mailing address, order number and a return email address. Type the word CANCEL in the subject line. However we cannot guarantee that we can cancel your order in time before it is shipped out. Cancelled orders are subject to a 10% restocking fee.
Can I return/exchange my order?
If you are not happy with your item you may return it in it's ORIGINAL, UNOPEN, UNUSED condition and original sales receipt within 14 DAYS of receipt for a full refund. Please contact us ahead of time at salesusa@atticusclothing.com BEFORE sending your item back. Type the word RETURN/EXCHANGE in the subject line.
All returned items are subject to a 10% restocking fee.
How do I send my order in for a return or exchange?
You will need to contact us FIRST before sending your order in for a return or exchange. For returns please contact us at salesusa@atticusclothing.com.
After we receive your request we will email you shipping instructions and a return authorization number.
When returning any merchandise, please keep in mind that packages must be sent to Atticus Clothing Inc. Attn: Returns 7664 Melrose Ave. Los Angeles, CA 90046-7441. And when returning your merchandise, please remember to insure your package for the full amount you paid on the goods returned.
Atticus Clothing Inc., will not be held responsible for any merchandise that is damaged, lost or stolen during the shipping process.